Satisfied or money back

30 day return

At The Internet Store, we want to protect our planet, use ethical labours and support artists and minorities. That is…

We have to give a clean planet to our children. That is why we use 100% organic cotton on all…

If your items seem to be faulty, or have a defect, you can return it to us up three month…

When you recieve your order, you have 14 days to return it without specifying any reasons to do so. Just…

Pro-clima is our warranty that our shipping methods don’t have an impact on the climate. This label is proposed by the…

We’re sorry to hear that, If your order has been damaged on delivery, you can file for a refund using…

Processing time usualy takes about 12 to 24h (on business days). Because we produce orders as we recieve them, it…

It means that it takes about 24h/48h for the postal services to ship your product. This does not include processing…

If you have chosen the economic delivery method, you cannot track your parcel. If you have chosen the priority delivery…

Well it depends, in Switzerland shipping is free for small parcels,if the parcel is bigger you may need to pay…

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