Customer support & contact
Hi! We’re here to help!
Hum, did you check our FAQ?
Maybe your question already has an answer. Please take a look, we made it just for you!
Didn't find your answer?
Chat with us!
Look down! You can chat with one of our agent! Click on the chat icon in the bottom right of your screen.
Call us!
Due to the Coronavirus outbreak and reduced work-force, this service is only available in French and English.
Customer support: +41 43 216 41 77
Office hours: Monday – Friday, 09h00 – 17h00 CET
Write a letter?
Old school but it works! You want to send us a love letter? You can at: The Internet Company, Case Postale 167, 1009 Pully Switzerland
Contact via email
Return and refund services
return@theinternet.store
Sales department
sales@theinternet.store
Seller support
contact@theinternetcompany.ch
Any other request?
For other inquiries, please fill this contact form, we will come back to you as fast as McQueen.